
For a smooth experience on the Menulog Network, it’s best to be prepared. Here’s a short checklist to get you on the road to success:
- Prepare your device.
It’s best to confirm your run at least 48 hours before your scheduled start time. Before you start your run, sign in to the Courier App and switch from Wi-Fi to cellular data. It's best to keep your battery fully charged. You can always bring a charging cable with you on your run.
- Prepare your thermal bags.
You can keep your thermal bags clean between runs by washing them with warm water and soap, or carry a washcloth and sanitizer to clean your bags between deliveries. While on run, keep your thermal bags inside your vehicle, not in the trunk, so that food is delivered fresh and at the correct temperature. A good way to keep your bags in good condition is to avoid leaving the bags in your vehicle overnight.
- Prepare your vehicle.
You can maximise time by filling up your gas tank before your run to avoid additional stops.
Your safety is important. Using a phone mount is one way of ensuring your safety. If you’re a bike courier, you might be required by law to wear helmets and other safety gear.
In response to COVID-19, all deliveries on the Menulog Network are now Contact Free.